2.1. Structural evaluation of trauma care transitions and inter-facility coordination
Applying service design touchpoint analysis to trauma rehabilitation demonstrates that fragmented handoffs between acute surgical settings and subacute recovery facilities undermine continuous patient recovery. The specialized management of severe combat injuries requires sustained coordination across multiple clinical disciplines, where surgical stabilization must interface directly with long-term functional restoration and psychiatric intervention [3]. However, systemic evaluations of war-related rehabilitation in Ukraine highlight critical infrastructural vulnerabilities, including fragmented inter-facility coordination, inconsistent clinical data transfer, and severe shortages in multidisciplinary rehabilitation teams across regional facilities [1]. When care touchpoints fail to integrate somatic injury protocols with longitudinal mental health support, patients encounter abrupt service gaps that exacerbate post-traumatic distress and prolong physical impairment [1]. Furthermore, establishing a resilient pathway from specialized clinical discharge to community reintegration relies on an adaptable social care workforce, which faces growing operational pressure to address complex wartime trauma needs [7]. Mapping the patient journey across these operational interfaces confirms that trauma recovery cannot function effectively as a series of disconnected institutional events. Instead, optimizing the rehabilitation pathway requires an integrated service architecture that coordinates clinical case management, psychological care, and social support across every institutional transition [1] [7].